Shipping
Where does Randy Skincare ship?
We currently ship to the continental US with free shipping on orders over $60.
How long will it take to get my order?
Orders are typically processed within 1–3 business days before shipping.
United States
Standard Shipping: 3–6 business days after processing
Free on orders over $60
During high-volume periods (launches, holidays, Black Friday, etc.), orders may take slightly longer to arrive.
Are receipts included in my order?
All of US packages are shipped without any invoices or receipts, just a packing slip. Receipts are emailed to customers upon purchase.
How much does shipping cost?
Shipping is free in the continental US on orders over $60.
For orders under $60, shipping is calculated at checkout based on package weight and destination.
All orders ship from our U.S. fulfillment partner. You’ll see the exact shipping cost before completing your purchase and will receive tracking once your order ships.
Which carriers do you use?
We use USPS or UPS, depending on the size & destination of the order.
When is holiday shipping cutoff?
Standard Free US Shipping orders (those $60+) must be placed by Dec 8 to guarantee arrival by Dec 24. While orders will generally arrive much sooner, carriers frequently experience delays due to increased volume over the holidays.
Expedited orders must be placed by Dec 16 to arrive by Dec 24. Express shipping is 2 business days once product is received by the carrier.
We move quickly to get your order out — usually within 1 - 2 business days. Shipping carriers can run into delays during holidays or bad weather, but we appreciate your patience while it makes its way to you. It's always worth the wait with Randy.
Products
Are the products cruelty free?
Yes! Our products are cruelty free, and never tested on animals.
Are the products vegan?
Most of our products are vegan. Review individual product ingredients for exceptions.
Can women use the products?
Absolutely. Our products are designed with men in mind, but the formulas work for anyone with skin. We focus on effective ingredients, lightweight textures, and clean scents — not heavy “for men” fragrances or gimmicks. Great skin isn’t gendered.
I have a beard. How do I use skincare products?
Beards are welcome here. When applying cleansers, serums, or moisturizers, use your fingertips to work the product through your beard so it reaches the skin underneath. The skin under facial hair still needs cleansing and hydration.
Pro tip: apply skincare first and let it absorb before using beard oil.
And yes — a Randy beard product is on the way. Stay tuned.
Returns
Can I return my product?
We always want our customers to love our products, but if you do need to return an order, we’re happy to help.
Returns are accepted within 30 days of delivery.
A refund will be issued to the original form of payment, upon receipt of the returned item.
For US orders, a $6 return shipping fee will be deducted from the refund. For Canada orders, a $15 return shipping fee will be deducted.
Please email us at support@randyskincare.com and we’ll take you through the process.
Discounts
Can I combine discounts?
You can only use one discount code at a time.
Can I use a discount code on a subscribe & save order?
Discount codes cannot be applied to subscribe & save orders.
Wholesale
How do I place a wholesale order?
To place a wholesale order please email support@randyskincare.com
Press
Have a press inquiry?
We'd love to hear from you. Please email support@randyskincare.com.

